Gym Club News

Our Cancellation / Make Up Policy

Our Cancellation/Make-up Policy

Don’t lose any of your paid for classes!

Part of your annual membership fee at Balance & Beam is access to our cancellation/make-up policy.

So remember if you cannot attend your class for whatever reason follow the cancellation procedure and never lose a class. 

To qualify for a make-up class you MUST advise us of your absence in advance or latest 9.00am of the morning of your scheduled class. (8.30am for Saturday Parent/child classes)

We will then cancel your scheduled class and you can book a catch up session.

COVID-19 & Lockdown Procedures

Please be reassured that if and when we are required by Governing Bodies to close our facilities then we will automatically bank your classes from the day we close until we re-open again.  No refunds will be offered or given in exchange for banked classes.  If you have to self-isolate it is your responsibility to let us know in advance to be able to carry missed classes forward, however carried forward classes can not be used in exchange for future tuition fees

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